FAQ

Price you see is the price you pay (+sales tax). Eonic offers virtual real time-training free of cost & onsite training for a nominal fee.

We offer a 30-day money-back guarantee for devices in new, working condition, less a 10% restocking fee.

We are here to service any special request you have and discounts will be available based on the number of devices you plan to purchase.

Expect a seamless purchasing process, dedicated customer support, and comprehensive after-sales service, ensuring your satisfaction at every step.

Our customer support team led by Dr. Sean Branch is always ready to assist. Whether you have technical queries or need product guidance, we're just a call or email away.

You will have your device and it will be ready for clinical utility within 1-3 weeks of purchase, depending on your location.

Shipping is included in our sales price.

The founders of Eonic Aesthetics were fed up with the high price/high pressure laser industry and wanted to make an option for people just like them. Cofounder and board certified dermatologist Dr. Sean Branch has used Eonic devices in his office for nearly two years.

Under the testimonials section of the website, also in-depth references are available upon request.

Your success is our commitment. Our priority focus is training and service and we offer a 12-month, no-questions-asked warranty on all devices.

Absolutely. We will provide the resources and training necassary to become confident using your Eonic device to achieve the best possible results. Eonic cofounder and board-certified dermatologist Dr. Sean Branch is a national laser trainer and is always happy to personally discuss treatment parameters and tips.

You will promptly be provided with a loaner device at no charge.

We will promptly service the laser for a nominal, completely transparent fee. Eonic Aesthetics also offers best-in-class extended warranty options set upfront prior to purchase.